Lifetime Limited Warranty
At Sands Collision Center in Glendale Arizona, our goal is to be the industry leader in providing quality collision repair services. With that in mind, we hereby offer the following Lifetime Limited Warranty.
Our Repair Warranty
We certify the repairs to be free of defects in workmanship, and they are warranted for as long as the current vehicle owner/lessee herein referenced owns or leases the repaired vehicle.
The Sands Collision Center Lifetime Limited Warranty applies to all repairs performed by this facility, as well as repairs sublet by this facility to third-party providers. If a defect in workmanship is noted or observed, we will remedy such defect(s) in workmanship by re-repairing, re-painting, or re-finishing the specific defective components, parts, sections, or repair operations at no charge to you.
Parts Warranty
The parts and materials we use to repair your vehicle will be covered to the extent of any warranty or guarantee provided by the respective parts suppliers and/or manufacturers. With the Sands price match we’ll use OEM parts instead of aftermarket parts required by the insurance company when applicable.
Claim Process
In order to make a claim under this Lifetime Limited Warranty, contact Sands Collision Center. Notify Sands Collision Center of the claimed defect, and allow them the opportunity to correct the condition. Sands Collision Center will not reimburse you for remedial repairs performed by you or another provider without our prior approval. Presentation of this certificate at the time of the claim will expedite the process.
Exclusions and Disclaimers
This Lifetime Limited Warranty applies only to the work we have performed or sublet to third-party providers.
The following are specifically excluded from coverage under the Sands Collision Center Lifetime Limited Warranty:
- Pre-existing vehicle conditions and pre-accident damage.
- Conditions arising out of abuse or misuse of the vehicle.
- Result of negligence in the operation, maintenance, or care of the vehicle.
- Conditions resulting from subsequent accidents, damage, or repairs.
- Metal corrosion not related to defective workmanship.
- Scratches, dings, and stone chips that may occur from regular driving.
- Deterioration (normal wear and tear) associated with vehicle age and mileage.
Also excluded from this Lifetime Limited Warranty is any relief or remedy from incidental and consequential costs such as towing, rental car fees, travel or trip interruption costs, and consequential vehicle or component damage.
This warranty is non-transferable, is a complete and exclusive statement between customer and repairer, and contains all the representation of the parties. This warranty shall not be varied, supplemented, qualified, or interpreted by any prior course of dealing between the parties or by any usage of trade.
